Frequently Asked Questions
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Our wholesale program offers exclusive pricing, a curated selection of high-quality travel gear, fast US-based fulfillment, and personalized account management. You’ll also gain access to marketing materials, early previews of new collections, and a one-year limited warranty on all bag products.
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Yes, we require a minimum order value of $200 per transaction to ensure the best pricing and support for our wholesale partners.
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Once your account is approved, you’ll gain access to our wholesale portal to place orders and track shipments in real time. For assistance, our support team is always available at info@hyneseagle.com.
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We use all major carriers, and local courier partners to give you the best pricing possible. You may use the shipping estimator in the cart to check your shipping rates.
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Absolutely! We offer flexible solutions such as OEM, ODM, and private-label services to meet your business needs. Contact us for more details on custom branding options.
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Wholesale orders are final sale and non-refundable. Returns are only accepted for defective merchandise covered under our one-year limited warranty. Buyers must inspect shipments upon receipt and report any damaged or defective items within 7 days. Replacement or credit will be issued at Hynes Eagle’s discretion. For assistance, contact us at info@hyneseagle.com.